Installation

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Frequently asked questions and answers about installing the application

How do I install the Universal FAQ Manger? faq id: 15
How to restart IIS? faq id: 57
How to define an ASP.NET web application in IIS? faq id: 58
How do I install the FAQ Manager for localhost testing? faq id: 62
What information do I need to provide for you to install the FAQ Manager for us? faq id: 76

Questions and Answers

How do I install the Universal FAQ Manger? faq id: 15
Please view the installation instructions.
How to restart IIS? faq id: 57
Click Start, click Run type ISReset, and then click OK. A Command Prompt window opens displaying the status of the IISReset command. You should read the status at the command prompt to make sure that IIS stops and restarts.
How to define an ASP.NET web application in IIS? faq id: 58
The directory where you install the FAQ Manager must be set up to run ASP.NET 1.1 applications.
1. Open the Internet Services Manager using one of the following methods:
  - Start > Settings> Control Panel > Administrative Tools > Internet Services Manager
  - Start> Run > type the word "inetmgr" into the Open text field and click OK.
2. Under Default Web Site or Virtual Web Site select the folder to be defined as the ASP.NET application root: (In our case, it would be the directory where you installed the FAQ Manager, the 'FAQ' directory.
3. Right-click the folder and choose Properties.
4. Click the Create button and enter a name for the application.
5. Under Execute Permissions select Scripts only. For other settings refer to the IIS documentation, as these settings will vary from user to user.
6. Click OK. No restart of IIS should be required.
How do I install the FAQ Manager for localhost testing? faq id: 62
To install the application and test on your localhost you must change the following settings. This will allow you to test the application with URLs like these:

http://127.0.0.1/myapplication/faq/answers/1.aspx http://localhost/myapplication/faq/answers/1.aspx

In your web.config file, change the following settings as they appear below:
```
<add key="DOMAIN_NAME" value="myapplication" />
<add key="DIR_NAME" value="myapplication/FAQ" />
```
Please note: In order for us to provide support, your application must be installed on a live server on the Internet so t
What information do I need to provide for you to install the FAQ Manager for us? faq id: 76
If you would like us to install the Universal FAQ Manager for you, we will need:
1. FTP access:
  - FTP Username
  - FTP Password
  - FTP Server Address or IP
2. Your SQL Serrver access:
  - Username
  - Password
  - Server Address or IP
Note: If you are using a shared hosting plan, it would also be helpful to let us know the hosting company and type of hosting plan you are using.