General questions

General questions and answers about Universal FAQ Manager

  1. What are the server requirements to run this application? faq id: 4
  2. How many FAQ’s can I manage and display? faq id: 5
  3. Can I modify or extend the Universal FAQ Manager? faq id: 6
  4. Can I view a demo of the admin area before I buy? faq id: 7
  5. Do you offer custom programming or enhancements to the Universal FAQ Manager? faq id: 9
  6. How can I get the Source Code? faq id: 10
  7. Does your application support ASP.NET 2.0 faq id: 11
  8. Is it possible to insert HTML code when adding a FAQ? faq id: 12
  9. If I find that the application is not what I am looking for or does not meet my needs can I return it for a refund? faq id: 13
  10. What happens if I lose the zip file download? Or what do I do if my hard drive crashes? faq id: 14
  11. Is the Universal FAQ Universal Manager a standalone application? faq id: 22
  12. Can I sort the FAQs by topic and status in the admin area? faq id: 36
  13. How do users (not admin users) post their questions to the site? faq id: 41
  14. Can we utilize in ASP.NET 2.0 projects? faq id: 42
  15. After I purchase the Universal FAQ Manager, how long does it take to get the software? faq id: 49
  16. Does the Universal FAQ Manager support an Oracle database? faq id: 51
  17. Will this run on ASP.NET 2.0 and SQL server 2005? faq id: 65
  18. How do I use HTML to format my answers? faq id: 75
  19. I am so impressed with the Universal FAQ Manager and how it works, will your company provide custom software development services for my company? faq id: 92

Questions and Answers

  1. What are the server requirements to run this application? faq id: 4
    • ASP.NET 3.5
    • SQL Server 2000/2005
  2. How many FAQ’s can I manage and display? faq id: 5
    You can add, manage, and display as many FAQs as you can come up with!
  3. Can I modify or extend the Universal FAQ Manager? faq id: 6

    You can customize the look and feel of the application using CSS/HTML to fit your web design.

  4. Can I view a demo of the admin area before I buy? faq id: 7

    Sure.  You can see the admin demo here

  5. Do you offer custom programming or enhancements to the Universal FAQ Manager? faq id: 9

    Yes! We are a software development company that provides custom software development services. If there is anything we can do to meet your requirements or if you are interested in having customizations or enhancements added to the Universal FAQ Manager, contact us today with your requests.

    Please have your requirements documented before contacting us and include them when you make your request. This allows us to provide a speedy turnaround when formulating our reply.

  6. How can I get the Source Code? faq id: 10
    We are not currently offering a source code license.
  7. Does your application support ASP.NET 2.0 faq id: 11
    You must have ASP.NET 3.5 to run the Universal Faq Manager. You can download it here.
  8. Is it possible to insert HTML code when adding a FAQ? faq id: 12
    Yes, you can use HTML content in your answers.
  9. If I find that the application is not what I am looking for or does not meet my needs can I return it for a refund? faq id: 13
    All sales are final. Unfortunately, due to the nature of the distribution and the fact that this is software, we cannot offer refunds. Please make sure that your server meets the necessary requirements.
  10. What happens if I lose the zip file download? Or what do I do if my hard drive crashes? faq id: 14

    Please contact us for instructions.

  11. Is the Universal FAQ Universal Manager a standalone application? faq id: 22

    Yes. It is a fully functional standalone application.

  12. Can I sort the FAQs by topic and status in the admin area? faq id: 36
    Yes, you can sort your FAQs by faq id, question, topic, and status.
  13. How do users (not admin users) post their questions to the site? faq id: 41
    The Asp.Net Faq Manager has an 'ask a question' page that will allow users to submit questions. The user submitted questions are inserted into the FAQ Manager database with a 'pending' status. An admin can then view and answer pending questions.
  14. Can we utilize in ASP.NET 2.0 projects? faq id: 42
    Yes! As long as you upgrade your Asp.Net 2.0 to 3.5. The Universal Faq Manager requires that you have the Microsoft .NET Framework 3.5 installed on your server.
  15. After I purchase the Universal FAQ Manager, how long does it take to get the software? faq id: 49

    After we verify your payment, you will receive an email with the application attached in a .zip file. This usually takes no more than 8 hours.

  16. Does the Universal FAQ Manager support an Oracle database? faq id: 51

    No - MSSQL Server only.

  17. Will this run on ASP.NET 2.0 and SQL server 2005? faq id: 65
    The Universal Faq Manager requires that the Microsoft .NET Framework 3.5 is installed on your server. SQL Server 2000/2005 is also required.
  18. How do I use HTML to format my answers? faq id: 75
    To format the answer of one of your FAQ's, please login to Administration area. Click on the question you would like to format. You will be presented with a form. On this form is a field titled ‘answer.’ This is the field you can format using HTML. If you are familiar with HTML, you can simply add the HTML to your answers. If you are not familiar with HTML, you may want to view this tutorial: Once you have added your HTML, click the 'update Faq' button. Remember to be sure that your HTML markup is valid. Examples:
    • List item 1
    • List item 2
    bold text
  19. I am so impressed with the Universal FAQ Manager and how it works, will your company provide custom software development services for my company? faq id: 92

    Yes! We are a full fledged software development company providing custom software development and Internet consulting services.  For more information, please see our software division at: Resultima.com